How To Build
Your Online Consignment Business
By: By Chris Malta & Robin Cowie
Get
the Word Out! Consignment is a simple concept—taking other people’s
products and selling them for a percentage of the sale. According
to Skip McGrath, of http://skipmcgrath.com, a successful eBay PowerSeller,
“[Consignment selling] is the fastest growing phenomenon on
eBay.”
The key
to successful online consignment is marketing your services. You really
have to promote your business, and McGrath shares some techniques
for doing just that. There are four areas you’ll use: advertising,
public relations, networking, and creating a website.
1.
Advertising: the market you’re in will determine your
course of action here. The Retail Market—selling products for
ordinary people:
•
Door hangers
• Classified ads in small to medium-sized market newspapers
• Flyers
• Posters
• Radio spots
• Attorneys—estate executors and bankruptcy processors
The Business to Business Market—selling excess inventory for
retailers and manufacturers:
• Classified ads in business journals
• Direct mail
• Attorneys—bankruptcy processors
• Local charities and not-for-profits—rather than always
asking their supporters for money, they can ask them to donate products
you know will sell. So you can build a relationship that’s profitable
for both of you.
2.
Public Relations.
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•
Write a press release, print out a copy and mail it to all your local
newspapers—they’ll promote your new business in hopes
you’ll advertise with them.
•
Community groups—the Lions, the Jaycees, your local chamber
of commerce. These are especially useful for business marketing. Your
chamber of commerce should have a newsletter that you can advertise
in and every chamber member in town will get.
If you sign up for a community group, volunteer for something. You’ll
make more contacts and be taken more seriously than if you just show
up to the meetings to gain more contacts.
3.
Networking
•The
McGrath 3-foot Rule. Explains McGrath, “I always have business
cards on me…and anyone that gets within 3 feet of me [is] going
to learn what I do.”
•Cold call on potential customers. Walk around the business
section of town (or your neighbourhood for retail) and let them know
that you can help them liquidate their surplus merchandise. If businesses
seem reticent, offer to let them give you one or two pieces as a trial
and then make sure you do a good job selling those.
•Build a database of your customers. Collect business cards
and stay in contact periodically. Send an email, send a Christmas
card. Retaining customers is easier than finding new ones.
4.
Create a website
•
Try to include your city and the word “consignment” in
the title—these are very popular search terms right now.
•
Have a link from your site to your consignors so they can check the
status of their own auctions.
•
Send out emails or newsletters through your website to your customer
database.
You may
find some methods work for you better than others, but the main thing
is just to let the world know you’re there—get the word
out!
Article
Source: Chris Malta and Robin Cowie of WorldwideBrands.com
are the Writers and Hosts of The Entrepreneur Magazine EBiz and Product
Sourcing Radio Shows.
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