Four
Hypnotic Sales Techniques
By Paul Archer
Getting
under the radar is a way of sneaking in through the back door without
anyone noticing. The Stealth Fighter plane is famous for evading the
enemy’s radar systems so it can drop its bombs with precision
accuracy. Harry Potter is legendary for his invisible cloak which
allows him to sneak anywhere un-noticed.
Now
if you, like me, believe wholeheartedly in ethical selling. In other
words only selling something to someone who genuinely needs it and
can afford it. Without a hesitation of doubt…then you need some
selling under the radar tips because you can use them with the belief
that you’re legitimately helping the customer along the path
of the sale.
Now
that’s really important to get off my chest because it’s
true to say that I honestly believe that if you have the slightest
doubt whether to proceed with the sale, then you shouldn’t.
Find a customer who truly needs your product or service.
Just
like a rolling stone…someone needs to give it a little push
first and then it travels a path. Customers sometimes need a little
push along the right path and these tips will help you do just that.
Lets
start with “under the radar” tip number 1, truisms.
Truisms
A truism is a statement or sentence that is, without doubt, true and
most people will find themselves agreeing to it. They are a great
calming skill and all you're doing here is confirming to the customer
what is true in their minds and allowing them to go into a state of
comfort where there are no hidden surprises.
Simply
say things that are true for the customer, Keep them global at first
such as
"Its
a beautiful day today isn't it?"
"Parking’s a bit tricky in town at this time?"
Then
later on you could use some truisms you've found out about the customer
such as:
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"Your
family is a real priority to you aren't they?"
"From the information on the form you obviously keep yourselves
fit and healthy"
"Getting a service that will save you time is important to you,
don't you think?"
As the
customer relaxes and sees that your product is right for them...introduce
some specific truisms such as:
"So
you agree your budget for the package is just under £600 per
month?"
"You'd
like to complete the forms now?"
Notice
that I've tagged some of the questions at the end with what we call
a 'yes tag'.
Yes
Tags
These
are little words at the end of the statements to get a positive "yes"
from the customer. Useful to gain a commitment to move the sale along.
Yes tags come in all sorts of shapes and sizes and I just know you've
used them before without knowing what they were called...haven't you?
Examples
of yes tags...
Haven't you
Aren't you
Don't you
Isn't it?
Won't you.
Just
put one at the end of a truism, statement and your customer will want
to nod their head in agreement.
But
I'm sure you'll agree, won't you, that overuse is dangerous Chocolate
is lovely in small doses - too much and you can become very queasy
indeed...
...don't you think?
Embedded Suggestions
This one does sound rather rude, doesn’t it? And this is the
under the radar tip that is closely related to hypnotic selling.
You
see, so much in our lives is automated. Our bodies and minds are on
auto pilot constantly as we try to make sense of the signals we’re
being bombarded with continuously. We do this because if we had to
consciously focus on absolutely everything, we’d probably explode.
Our conscious mind can only deal with between 5 and 9 senses at any
given time, much less if you’re a man!
So everything
else is dealt with admirably by our sub-conscious or behind the scenes
brain processing. This is why brands are so powerful. We see Robinsons
on the juice bottle and automatically buy it. We’re in the pub
and see Stella on show and order a pint without giving it anymore
thought, well I do anyway.
This
rule of life helps us to understand why all these under the radar
tips work but specifically embedded commands. These are words or short
phrases that we slip in with our normal conversation that are ignored
but subliminally processed by our customers to have an effect. Here’s
some examples:
“I,
like many other people, enjoy driving”
“Buy now, Mr Smith, you’re wondering what benefits this
product gives you…”
“You, like me, enjoy getting value for your money”
“I’m hoping you’ll want to place an order right
now, but before you do…”
“Buy the way, let’s have a quick summary of the benefits
of this plan.”
So there
are 5 examples for you of embedded suggestions. You’ll notice,
like many other people reading this article, that I mis-spelt buy.
It should be by. But the reason I did this was to show you that some
words have more than one meaning and the brain has to process all
the various meanings before it arrives at the right one. So the customer
is thinking about buying without knowing it.
Also
I really want the customer to like me, so I embedded the phrase in
and at the same time drove home the fact that I like lots of people.
The other phrases are just suggestions that I openly stated. These
all slip under the radar or into the sub conscious and start working
for you.
Negation
These
are similar to the previous tip but slightly different so they need
a separate category. If I said to my 8 year old son, Euan…don’t
worry about the carol concert this afternoon, what do you think he’ll
think? That’s right he will worry because I’ve suggested
he shouldn’t but just by suggesting this I’ve reminded
him of his fears.
Likewise
if I said to you now please don’t ever consider eating an apple.
You’ll consider eating an apple. You can’t stop yourself
because your brain has processed the positive before obeying the don’t
command. Use this in sales to make suggestions that you don’t
want to be accused of later. For example:
“Don’t
think for a moment that you need to decide to go ahead today”
“I’ll not be asking for the order today”
Good
aren’t they? You don’t have to get excited about all of
this right now, do you?
Paul
is an international speaker, trainer, author and coach based in the
UK. He works with companies across the globe to help them increase
their sales results. He specialises in rapport selling and rapport
sales coaching and can ignite his audiences large or small. Get your
free Sales Excellence Ebook Chapter and MP3 download at http://www.rapportselling.com
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