How
to Charge More and Get It!
By Adam Urbanski
Wouldn’t
you want to charge more for your services and get it? Every day a
countless army of solo-professionals mistakenly make the price their
only competitive advantage and end up selling their services way too
cheep.
Often, after the initial excitement of getting a new client fizzles
away, they end up feeling frustrated, working too hard, and struggling
to make a living instead of creating the lifestyle they desire.
Fortunately, increasing your fees can be easier than you think. But
before I share with you a few “how-to” tips, let’s
first explore what’s getting in your way of charging more. Not
knowing how to find and approach a more congenial clientele that’s
better positioned to use your services and pay you what you are actually
worth.
Not having a compelling marketing message that underscores
the benefits of working with you and, in a meaningful way, differentiates
your offering from others. Generating too few leads and worrying that
if this prospect doesn’t buy, you may not have another one for
a while, so you settle for lower fees and working with less than ideal
client.
Poor sales skills. I know this is not the favorite
topic for many solo-professionals, but fact is you need to learn how
to have an open and honest sales conversation and ask qualified prospects
for the business.
Last, but not least, limiting beliefs about money, lack of confidence
around your business, and low self-esteem, can all seriously impair
your ability to successfully command higher fees.
Frankly,
what’s going on in your head, can appear to be every bit just
as real as the objections and pressure from your potential clients.
So how
can a good marketing strategy help you get paid more? To start with
think positioning vs. prospecting. When you are prospecting you are
chasing after potential clients.
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They
can smell your sales pitch from a mile and run from you like
from a mad dog. If all you’ve got with your prospect is your
salesperson status – they will likely question your prices,
compare you to other “similar” offers, and try to negotiate
your fees down to the bare bones.
Positioning,
however, is about gaining visibility, credibility, and being viewed
as a trusted advisor people come to for help. We naturally expect
that expert help will cost us a bit more and are willing to pay for
it.
Next, recognize that your marketing and selling process has to make
your potential clients realize three things:
• First, that they have a problem. And not just a little problem
–but a really big and hairy one, that’s costing them a
fortune to ignore and needs to be taken care of quickly.
By the way, the costs don’t always have to be in dollars. They
can be in lost productivity, lost relationships, lost happiness, lost
health, and so on.
• Second, that they don’t have the necessary skills to
deal with their problem. They need to clearly see it would take too
much of their time and effort to take care of their big and hairy
problem on their own.
• Finally, the third thing you must make your prospects realize
is that you are the expert in dealing with big, hairy problems. You
eliminate them quickly and painlessly, paying your fee is a real bargain
comparing to the cost of living with the pain, and waiting another
minute to call you is just bad business!
You
may say: “Wait a minute! That’s a whole lot of convincing
I’ve got to do.” Yeah, you’re right, it is. I never
said it was going to be easy, but it’s actually quite simple.
Here are a few how-to tips you can start with.
Analyze your real strengths, as well as your past and current clients.
Look
for patterns when you did your best work and created great results
for clients. Then focus your marketing on a specific group of prospects
that you can deliver most value to. Develop a magnetic marketing message
that clearly and succinctly describes your potential clients and communicates
the HUB – hot-undeniable-benefits of working with you.
Develop, implement, and automate as much as possible, a system for
attracting leads, presenting your solution, asking for the sale, and
generating referrals.
Continually
educate prospects and clients about ways to maximize their payoff
from using your services. Never assume they know how you can help
them – they don’t!
Create
Attraction Tools™ and Positioning Materials™ that illustrate
the problems you solve, demonstrate your expertise, and make prospects
call you.
If you
must deal with price objection, develop pre-determined, logical responses
you can easily use – even when you are under pressure and nervous.
Finally,
last but not least, deal with your internal demons – the way
you think about yourself and your business.
If thoughts
like “I’m just starting out”, “what I do is
so common sense”, or “my clients can’t afford higher
rates” cause you to eat macaroni and cheese too often consider
these two alternative beliefs:
1. The
length of your experience in business is less important than your
ability to deliver results and value.
2. There
are plenty of people who need your help, respect your work, want to
hire you, and have the means to do this – whatever your fee.
So don’t let the quacking whiners steal your time. Go ahead
and give yourself a permission to charge more and get it! Start today!
The author, Adam Urbanski, Founder and President of Marketing Mentors,
helps service professionals and business owners develop strategies
to increase sales and profits. http://www.theMarketingMentors.com
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